The publisher, David M. Light, July 9, 2000
This book has become a classic in the mediation field.

The Legal Community 

"Deep, yet eminently understandable." 
John H. Wilkinson, Esq., Donovan Leisure Newton & Irvine

"Judges should read it to enhance their settlement skills and all lawyers should copy out chapters 9 and 10 and carry it in their briefcases." 
Alfred T. Goodwin, former Chief Judge, U.S. Court of Appeals for the Ninth Circuit

"This book is filled with practical advice that springs from the experience of the author. It is a must for those interested in mediation." 
James J. Brosnahan, Esq., Morrison & Foerster, san Francisco

"Important insights and practical advice for advocates and their clients." 
Louise La Mothe, former Chair, American Bar Association Section of Litigation

"A must read for a true understanding of the mediation process and the reasons for its growing success. It has appeal far beyond the legal community." 
Toni Rembe, partner, Pillsbury, Madison & Sutro, San Francisco, California

"Mediation from the inside out, not only the process, but the heart and feel." 
Gary Gwilliam, past President, California Trial Lawyers Assn. 

Business Leaders 

"A prerequisite for managers of all kinds - providing an understanding of the legal climate we live in . . ." 
Peter B. Hawes, formerly President and CEO, Design Professionals Insurance Company.

"Phillips offers valuable insight into the inner workings of the mediation process." 
David A. Jones, Chairman and CEO, Humana, Inc.

"A lucid, comprehensive handbook for achieving a better way to resolve disputes." 
Malcolm K. Brachman, President, Northwest Oil Company

"Essential for insurance claims executives, general counsel and personnel directors." 
Richard Marrs, former S.V.P. P/C Claims, The Travelers 

The Dispute Resolution Community 

"Finding Common Ground fills a big gap in the field. It will become a classic. Never before has the information in this book been so clearly and engagingly presented, teaching the art of using mediation through stories and examples." 
Zena Zumeta, lawyer and mediator, former SPIDR Board member

"A great book for non-lawyer mediators. I found a wealth of insight to inform my practice."
Margaret Huber, Training Coordinator, Center for Conflict Resolution, Justice Institute of British Columbia

"Her stories are engaging and her emphasis on the transformative power of mediation should interest the professional as well as the neophyte." 
Linda R. Singer, mediator and author of Settling Disputes

"Phillips' book os a major work in the field. She takes a complex subject and makes it clear. Take advantage of her many years as a trial lawyer and mediator and buy this book." 
Peter Lovenheim, mediator and author of Mediate, Don't Litigate

"A valuable resource for consumers of mediation" 
Melanie C. Greenberg, Deputy Director, Stanford Center on Conflict and Negotiation, Stanford University 

Academics and Mediation Teachers 

"It ought to be required reading in law schools and business schools." 
Delos Putz, University of San Francisco Law School

"Assists readers in understanding the science and the art of mediation. " 
James Melamed, former Chair, Oregon Dispute Resolution commission, founding President and former Executive Director of the Oregon Mediation Association and professor of negotiation and mediation, University of Oregon Law School.

"An extremely valuable source and text for mediation and alternative dispute resolution training."
Harry C. Geissler, Florida mediator and trainer Government 

"A highly readable persuasion of the merits of mediation." 
Carla Anderson Hills, former U.S. Trade Representative 

"I commend Finding Common Ground to lawyers and judges as well as to companies and individuals who find themselves embroiled in seemingly intractable controversies and who want to find a better way to resolve their differences than saying to their adversaries: "I'll see you in court." 
from the Foreward by Shirley M. Hufstedler, former U.S. Secretary of Education.